Shipping policy
Last updated: September 2026
Welcome to Vaishnav Brands. We are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy carefully to understand how your orders are processed and delivered.
Order Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on Sundays or public holidays. During peak seasons, festivals, or promotional sales, processing times may be slightly delayed.
Shipping Time Estimated delivery timelines:
- Within India: 3–7 business days
- Remote Areas: 5–10 business days
- International Shipping (if applicable): 7–21 business days depending on destination and customs clearance.
Please note that delivery times are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
Shipping Charges Shipping charges are calculated at checkout based on your delivery location and order value. We may offer free shipping on selected products or orders above a certain amount during promotional periods.
COD Advance Payment — ₹79 (Non-Refundable) For all Cash on Delivery (COD) orders, a mandatory advance payment of ₹79 is collected at the time of order placement.
- This advance is charged to ensure delivery commitment and to cover logistics costs associated with secure COD dispatches.
- The ₹79 COD advance is strictly non-refundable under all circumstances, including order cancellations, returns, or refusals at the doorstep.
- The remaining order amount is payable in cash at the time of delivery.
- By placing a COD order, the customer acknowledges and agrees to this advance payment condition.
⚠️ Please Note: Refusing delivery after the COD advance has been collected will result in forfeiture of the ₹79 advance. No refund will be issued for refused or undelivered COD orders.
Order Tracking Once your order is shipped, you will receive:
- A shipping confirmation email/SMS
- Tracking ID and courier details
You can track your order using the tracking link provided.
Delayed or Lost Shipments If your order is delayed beyond the estimated timeframe, please contact our support team. While we work with trusted courier partners, Vaishnav Brands is not responsible for delays caused by:
- Natural disasters
- Public holidays
- Courier service disruptions
- Incorrect shipping information provided by the customer
Incorrect Address Customers are responsible for providing accurate shipping details. If an incorrect or incomplete address is provided:
- Delivery delays may occur
- Additional shipping charges may apply for re-delivery
Damaged Packages If your package arrives damaged:
- Take photos of the package immediately
- Contact us within 24 hours of delivery
- Share your order number and damage proof for assistance
International Customs & Duties (if applicable) For international orders:
- Customs duties, taxes, or import charges may apply
- These charges are the responsibility of the customer
Contact Us For any shipping-related questions or support, please contact us: Vaishnav Brands 📧 customercare@vaishnavbrands.com 📞 9032155532 🕐 Monday – Saturday, 10 AM – 7 PM